PlumbX LLC.
Review Summary
PlumbX LLC. receives mixed reviews. Some customers report excellent experiences, praising Peter's knowledge, professionalism, punctuality, and reasonable pricing. They highlight quick service, clear communication, and honest assessments. However, one customer accuses Peter of dishonesty, citing a home warranty claim where repairs were falsely reported as completed, and the customer was unable to get a report from PlumbX.

Reviews
View All on Google4.9
(44 reviews)
Ed
In my very limited encounter with Peter, I found out that he is a very dishonest person. I would never employ this dishonest individual regardless of how skilled he may be. I recently moved into a new place and part of the buy/sell process I was provided with home warranty from the seller. I never had home warranty before (and never will again), but noticing some issues with some valves and faucets I filled a claim. The following day (Friday) they sent Peter from PlumbX. At first, he seemed ok, but only days later I learned that he was being completely dishonest the whole time he was there. First, he said he’s going to the truck to call this in, and he will come right back and start the repairs. Next, he spends 45 minutes in his truck in my driveway and later comes back and says he couldn’t get a hold of anyone but says he will return early next week to do the repairs. The same weekend, on Sunday I get notified by the home warranty company that the repairs were completed. What??? They didn’t even start! Immediately after that note, I call PlumbX and Lindsay tells me on the phone the home warranty company canceled my membership for lack of payment. What??? Right away, I call the home warranty company, who tells me that in fact the repairs got canceled based on the report from PlumbX, so they advise me to call the plumber and get the report directly from them. In subsequent days I must’ve called and emailed PlumbX a combined 7-8 times asking to see the report. I asked them what was there to hide… why wouldn’t they share the report if it was done in good faith? Todays is more than 3 weeks since the encounter and I still never heard back from them and never saw the report. I don’t get it… When the space is crowded with so many good plumbers in the area, why risk hurting your reputation by doing something so blatantly stupid? Makes no sense to me. Regardless, I would stay away from these highly dishonest people.
Hannah Thomes
October 23, 2023
Pete installed our fixtures for our shower and our tub/set the tub last year and did an amazing job! I highly recommend- he is very knowledgeable and knows how to do things the right way! He was also punctual and great at communicating!
Jeavonna Sutherland
The Hastings FB group recommended Peter to me and he was awesome to work with. I sent pictures ahead of time and he was able to give me a quote before seeing my tub. He was in and out in under an hour, VERY affordable, and guarantees his work for a year. Would call on him again!
Mara Lundberg
Absolutely incredible company! Professional and quick responding. They were able to help same day, honest, trustworthy and gave us an incredible price! We will be using them for all our home projects associated.
Megan Patterson
I can't say enough good things about Plumbx! Their service was incredibly quick, and their communication throughout the process was excellent. From the moment I reached out, they responded promptly and kept me informed every step of the way. The team was professional, efficient, and got the job done in no time. I highly recommend Plumbx for anyone in need of reliable plumbing services. Fantastic experience all around
Walter Hoke
Pete did an incredible job at our house in red wing. We had a bib go bad that ended up causing a disaster in our basement bathroom. He showed up and resolved the issue not only quickly but he showed us what happened and how it went bad. He provided some education on the he problem which was so nice he took the time to explain how and why things happened. Lindsay was super friendly with billing questions and communicating the time frame. We highly highly recommend PlumbX. We are currently looking at hiring them for a much larger scale job because we were so thrilled with their he workmanship, professionalism and cleanliness.
Patsy Petersen
Plumb X is the way to go for all your plumbing needs. Our water heater failed us and Peter promptly replaced it with a new one. He has all the tools and equipment needed for any job, is very knowledgable, professional, and does an excellent job. We needed a new drinking water filtering system and Peter installed that as well. We now have sparkling clear drinking water. My husband usually fixes everything himself, but was so happy to hire Peter because he has all the right tools. We highly recommend PlumbX, (Peter and Lindsay) reasonably priced and great customer service with a smile. You will not be disappointed!
Rogue Killa
I called PlumbX about a small leak and a kitchen faucet drain on Friday. They were here on Monday and had it fixed in an hour. I also asked Peter his opinion on 2 valves with some oxidation and if he thought I needed to replace them. He told me no they look fine. Nice to see honest contractors. I would highly recommend them because of their promptness, professionalism, and honesty. PlumbX will forever be my goto for all my plumbing needs.